FAQs & Troubleshooting

  • What does the Hulk Product Options app do?
    9th September 2025
  • Options
    4th August 2022
  • Option Set
    4th August 2022
  • Swatch
    4th August 2022
  • Negative charge option
    3rd September 2025
  • Shopify Coupon-Codes
    4th August 2022
  • File upload
    4th August 2022
  • Inventory control
    4th August 2022
  • Does it support discounts or bundle feature?
    10th September 2025
  • Cart not adding add-on charges to the total
    4th August 2022
  • How to edit options in cart
    3rd September 2025
  • Troubleshooting: Options not appearing on product page after using Automatic Installation
    5th August 2022
  • Troubleshooting: App conflicts due to existing code / similar app
    5th August 2022
  • Will the options slow down my store?
    10th September 2025
  • Does it work with all Shopify themes?
    10th September 2025
  • Options are not displaying on the product page.
    20th October 2025
  • What are the installation steps?
    20th October 2025
  • After the app is enabled, what is the next step?
    20th October 2025
  • How to add a price to an option?
    20th October 2025
  • Can I apply Options to the product in bulk?
    20th October 2025
  • Can I use negative numbers in Product Options?
    20th October 2025
  • Will I be able to use Coupon Codes in my store?
    20th October 2025
  • Can I add multiple option sets to one product?
    20th October 2025
  • Can product image change based on option selection?
    20th October 2025
  • Can the price be calculated in a formula?
    20th October 2025
  • Can I show/hide specific options?
    20th October 2025
  • How can I create conditions?
    20th October 2025
  • Can I manage the inventory of the options values?
    20th October 2025
  • Options are missing from my packing slip template.
    20th October 2025
  • Are you compatible with ShopPay checkout button?
    20th October 2025
  • Can the app work with Shopify’s currency converter
    20th October 2025
  • Can I style the options block?
    20th October 2025
  • Can I offer option value as a free gift?
    20th October 2025
  • Can I tag the orders with options with a tag?
    20th October 2025
  • Does your app offer any API documentation?
    20th October 2025
  • Can I import/export options?
    20th October 2025
  • Can I edit options in bulk?
    20th October 2025
  • Import is not working and returning an error.
    20th October 2025
  • Created conditions are not working.
    20th October 2025
  • Can I export product options through order export?
    20th October 2025
  • How can the option charge be included in the product price?
    1st January 2026
  • Does it support Shopify Automatic Discount code?
    5th January 2026