General Settings:

  • Click on the General Settings to navigate to the basic settings of the application.

  • Click on the Enable button to enable the application and display the order tracking page in your store.

  • Check the Send package status email notifications checkbox option to notify the store's customers of package status changes such as Ready To Ship, In transit, Delivered, etc.

  • Click on the Date Format dropdown option to select the desired date format on the result page.

  • Click on the Time Format dropdown option to select the desired time format on the result page.

  • Add the Prefix value that you have added in the store settings to display the same before the Order Number. (Optional)

  • Add the Suffix value that you have added in the store settings to display the same after the Order Number. (Optional)

  • Next, there are the textbox options where you can replace the language texts with your preferred one. (Optional)

  • Click on the save button to publish the changes.


Carrier Mapping:

  • On the General Settings page, navigate to the Carrier mapping section.

  • Click on the Add Carrier button to add more carriers to the list. (Optional)

  • Click on the Carrier provided in the list, or Search Carriers to select the carrier service which you opted to ship your orders.

    NOTE: Not all the carriers listed in the actual carrier's list are recognized.
    So, in order to make it work, please choose one of the carriers that are recognized by Shopify
    in case your actual carrier is not listed in the Shopify Carrier list.

  • Click on the Save button to publish the changes.


Search Page Customization:

  • Click on the Tracking Page button to customize the Tracking Page layout.

  • The first option available is to select the Required Input that your customers will be filling in to track their order. Select your desired input from the dropdown menu.
    (Available Inputs: Email Address & Order Number, Only Email Address and Only Order Number)

  • The next option available here is to customize the Button display on the Order Search/Tracking Page to initialize the tracking process. 

  • Users will have the ability to customize the text/caption, color, and border of the button.


Result Page Customization:

  • Click on the Tracking Page button to customize the Tracking Page layout.

  • Select your desired layout by clicking on the layout image.
    (Available Layouts: Horizontal and Vertical).

  • Check the Display map checkbox option to display the tracking map on the result page.

  • Check the Display In-depth shipping information checkbox option if you wish to display the shipping information with the timeline and location.

  • Check the Display Package contents details checkbox option to display the package contents with the respective product quantities.

  • Click on the color picker input displayed before the Progress bar color option to select the color of your choice for the background of the button text/caption.

  • Click on the Save button to publish the changes.