Amplify Your Google Shopping Impact

With HulkApps, now you can integrate your product reviews into Google Shopping and display your product ratings together with your Google Shopping ads.  

What does this integration mean for you?  

Google Shopping is a powerful platform for showcasing your products to a vast audience. As the go-to search engine for billions of people worldwide, Google is the ideal platform for showcasing your products. With Shopify's native Google integration, selling your products on Google Shopping becomes a breeze. Additionally, our integration automatically syncs product listings and all relevant information, allowing you to manage your Google product listings directly from your Shopify admin. Here are some benefits:  

• Build a social proof 
• Grow brand awareness 
• Reduce costs 
• Increase click-through rates

Supplementing reviews on Google Shopping  

Here's where you can expect to see your reviews:  

• Google Shopping ads 
• Google Shopping rich snippets 
• Google Shopping product listing

Activating the Google Shopping Integration  

Activating the Google Shopping integration is a straightforward process. Simply follow the steps provided in our knowledge base. 

If you need any assistance or have questions about this partnership, our support center is always ready to help.

What's New?

1. Hulk Product Reviews & Omnisend Integration:

   • Segment and create workflows based on customer reviews.

   • Send personalized thank-you emails or special rewards based on the type of review.

   • Address concerns immediately for low-star reviews, ensuring customer satisfaction.

2. Elevated Email Marketing with Klaviyo:

   • Simplified review request process post-purchase.

   • Segment customers based on the number of stars given, allowing for more personalized marketing campaigns.

3. Automated Review Requests via Zapier:

   • Connect Hulk Product Reviews with any CRM tool.

   • Automate actions such as sending Slack messages for new reviews or creating Zendesk tickets for negative feedback.

For the Shopify Community:

This announcement is especially significant for the Shopify community, including Shopify users, partners, agencies, and app developers. As we continue to innovate and integrate, our goal remains clear: to provide tools that empower Shopify merchants to achieve unparalleled success.

We are thrilled to introduce several exciting improvements to our Product Reviews app. These updates enhance the overall user experience, empower customers to share media-rich reviews, and provide valuable tools for administrators. Let's take a closer look at what's new:

• Collect Customer-Generated Review Media 📷🎥

Now, our app allows customers to include images and video files in their reviews! You can easily collect and showcase visual content shared by your customers. Furthermore, you have the option to download or export these media files as needed.

• Enhanced Review and Q/A Button Placement 👍

We have improved the placement of the Review and Q/A buttons within the app interface, ensuring they are more accessible and intuitive for users. Engaging with customer reviews and addressing questions is now even more convenient!

• Hyperlinked Average Rating Symbol ⭐

The average rating symbol in the app is now hyperlinked! When clicked, it smoothly scrolls to the reviews section, allowing customers to effortlessly explore what others have to say about the product. This feature simplifies navigation and encourages users to delve deeper into customer feedback.

• Dynamic Content for Floating Reviews Widget 🌐

We've fixed a bug related to the floating reviews widget. The content displayed on the widget is now fully dynamic, ensuring a seamless and engaging user experience. Your customers will enjoy a smooth browsing experience when interacting with this widget.

• Showcase Media in Pop-up for Customer's Review 📸

To enhance the visual aspect of customer reviews, we have implemented a click-to-showcase media feature. Simply click on the media within a customer's review, and it will open in a convenient pop-up. This way, users can appreciate images and videos shared by other customers in a more interactive manner.

• Dynamically Adjusted Display of Reviews on Carousel Widget 🎠

We have resolved a bug related to the carousel widget. It now dynamically adjusts the display of reviews based on whether they contain images or not. This improvement ensures a consistent and visually appealing presentation of reviews, regardless of the content.

• Enhanced Filtering Options for Customers and Admins 🔍

To provide more control over review visibility, we have added two new filtering options. Customers can now filter reviews based on ratings, allowing them to explore feedback within specific rating ranges. Conversely, Admins can filter reviews by products, making it easier to manage and analyze feedback across different items.

• Convenient Links in Email Templates for Admins and Customers 🔗

We understand the importance of quickly accessing product information, so we've added direct links to the affected product in our email templates. Whether you're an admin or a customer, these links will take you straight to the relevant product page for a seamless and efficient experience.

• Review Fields Hierarchy Improvement 📝

To enhance the review submission process, we have refined the hierarchy of review fields. This update ensures that customers can easily provide their feedback and opinions in a structured manner, making the reviewing process more intuitive and efficient.

We hope these new updates to our Product Reviews app will empower both customers and administrators with enhanced features and improved usability. Thank you for your continuous support, and we look forward to your feedback as we strive to make your reviewing experience exceptional! 💪

If you have any questions or need further assistance, please don't hesitate to reach out to our support team. Happy reviewing!

Dear Merchants,

We are thrilled to announce that we have integrated Open AI's cutting-edge technology into our customer service system, allowing you to generate responses to your customers quickly and easily.

With Open AI, you can now provide exceptional customer service without spending hours crafting individual responses. 

We are at your total capacity and open to your possible questions!

Our latest improvement is for merchants who opt for paginated reviews / standard widget.

With our latest 2.5.1 release, our merchants are free to change the order of their reviews to most recent on top of the page, as well as oldest on top of the page, should they choose so. 

Apart from that, you could also pick one of these: positive first, negative first, or most helpful sorting options.

We hope that these changes will make your experience with Product Reviews by HulkApps smoother and that you are going to enjoy this and future updates.