In the Q/A section of the app, a store owner can view the list of all the questions and answers added within the app. Along with this, you can also add questions and answers manually, or bulk import/export them.

From this section, you can customize all app-related details via different sub-sections.Layout SettingsControl the app’s functionality by enabling and disabling it:Change the style of the Review Tab:Change the Review card layout:Customize the Rating symbol:Change the Review Sorting:Set the store front’s display settings as per your requirement:Set the display of the Write a Review section:Set the smart rules for review approval:Configure the Thank you message and define the upsell:Set multiple Notification Email addresses:Advanced CSS section:Custom Fields Can add unlimited custom field attributes:

Import / Export ReviewsProduct IDProduct Handle    Reviewer EmailQuestion AskedReviewer’s Answer    Review Approved    Created Date    Helpful Vote Yes / NoReviews DetailsTotal ReviewsTotal Published ReviewsTotal Pending ReviewsTotal Archived ReviewsImport / Export Reviews in CSVAdd New Review - ManuallyRecent Reviews DetailsReviews by ProductsView & Reply to a ReviewSmart Reviews Reply (AI Driven)Editable ReviewsFilter by Rating or StatusAssociated Product, Customer Name, Email, Average Rating, Total Reviews, Review Title, Review Description, Customer Upload (Photo/Video) & StatusCustomer Uploaded Image/Video File Type - jpg, jpeg, png, svg or mp4 File size - 10 MB maxDedicated Q&A for FAQs DetailsQ&A BadgeAdd New Question - ManuallyImport / Export Q&A in CSVQ/A Notification EmailAssociated Product, Customer Name, Email & StatusReview Modal CustomizationSmart Review Approval (Conditional Logic)Block Reviews with certain keywordsReview Widget Layouts (8 Styles) - Including Slider, Carousel, Grid, SimpleRating Symbols (6 Types)Multiple Notification EmailsCustomizable Thank You Message / Offer Campaign - Define rules and upsell offers using HTML.Show / Hide rating symbols for products with 0 reviewSort by Most Recent, Oldest First, Positive First, Most HelpfulDisplay reviews with Images, or Text OnlyReview Analytics widgetVerified reviewer signComplete Design Control (Colors, Sizes, Position, Format, Button)Variant choice on 'Write a review' formAdvanced Customization with Custom CSSShare Reviews via Social Media (Facebook/Meta, Pinterest, Twitter)Unlimited custom fields & attributes on 'Write a review' formAuto Review Request EmailSubject LineFrom NameReply To EmailEmail BodyDynamic VariablesDelay TriggerReview Badge (Sticky)IntegrationsOmnisendKlaviyoGoogle ShoppingZapierAPI KeysShopify FlowTranslations Complete front-end aspects localized in a specific language preferred on the store.Review ModalQ&A ModalToast Messages