Updates

   
Announcement
2 years ago

Get your tech stack review

Congrats to our partner Shop Circle on their new consultancy service! 🎉

Their team of Shopify solution experts will guide you on all aspects of your store’s technical foundation, and it's completely Free! 

Learn more


New feature
2 years ago

Customizable Emails for Custom Statuses

Create and Manage custom order statues with email notifications

Now you can easily take control over custom order statuses by sending automated delivery status notifications to your customers with email response templates to assist you in maintaining consistent shipping delay correspondence with customers.

Core App Features
23 March 2023

Customizable Emails for Custom Status

Trigger sending the email with custom heading & subject

Custom Email Templates per Custom Order Status

Custom Email recipients (customer, particular recipient, multiple recipients)

Custom Email content

Change Order Statuses with Bulk Change

Announcement
2 years ago

Match the orders and carriers automatically

We have recently introduced some exciting new updates to our platform, including a time-saving automation feature. 

This feature lets you set up a tracking page in under a minute. Additionally, our auto-detection feature allows you to identify which couriers you are using easily. This allows you to:

  • Have the system automatically recognize suitable couriers from your active list.
  • Search for and add any new carriers that you work with.
  • Apply the changes to pending orders (you will receive an email once the process is complete).

Our smart matching system will also automatically match orders and carriers based on the tracking number format.  Please note that if we do not support the carrier you work with, please don't hesitate to contact our support to add the carrier.

New feature
2 years ago

Track Past Orders (Last 60 Days)

We understand that this feature has been crucial to you, and that is why, starting today, we provide up to 60 days of order history synchronization.

As soon as you add Order Status Tracker app, our system automatically syncs orders from the past 7 days but you may sync more orders, up to 60 days from your Shopify store. 

It takes less than 5 minutes to fetch all your order history records in our app. You can always check the status of the progress on the Orders tab.

When you enable the sync button, the app will start tracking the orders your past customers will not have to go to a third-party carrier service anymore. (All orders, irrespective of whether they were shipped or not, will be shown on the order list.)

In case you offer shipment via non-Shopify supported courier (like The Professional Couriers, etc.). Please update the respective Shopify carriers to display your past orders and shipment details properly.

Looking forward to receiving your feedback about this one! 

As always, please don't hesitate to contact us with any concerns!

Customer requests
07 December 2022

Sync Past Orders

Sync last 60 days of order history.

New feature
2 years ago

Add the “Track Order” Button to the Shopify Order Confirmation Page

Delight your customers with Tracking Button on Order Page

Keeping a close eye on recent orders is important for shoppers, especially when they want to give a gift to their loved ones or when there’s an urgency.

HulkApps facilitates order tracking to let shoppers have a pleasant post-purchase experience. You can insert the order tracking button on the order confirmation page.

If you have any questions, please feel free to contact us!