From where can my customers check their order's status?

You'll observe that a page for checking the order's status will be created in your store on a successful app installation.

What is the type of order status that can be observed while tracking the order with your application?

The statuses that you can observe while tracking the order via our application are as follows:

  1. Ordered

  2. Ready To Ship

  3. In Transit

  4. Our For Delivery

  5. Delivered

Why does the order placed in my store always display the status as 'Ordered'?

The order placed in your store is tracked with the help of the Shipment id that you enter in the order while marking it as fulfilled. Please make sure that the order you are trying to track is marked as fulfilled and has a shipping id added to it.