We are pleased to inform you that we have updated Captcha v2 and added Captcha v3 . Besides, there is Honeypot spam protection in our Contact Us app!

Now the question is, why do you care?

Increased security and reliability of your Contact us page

Captcha v2 with images and Captcha v3 are both effective ways to prevent spam and protect your website from suspicious activity. The use of adaptive analysis in Captcha v3 makes it more advanced and sophisticated compared to traditional Captcha v2.

In addition, the Honeypot feature can be a great way to prevent spam and detect suspicious activity without causing any inconvenience to regular users. The invisible field is an excellent way to distinguish between bots and genuine users who might inadvertently enter data in the field.

Overall, these updates will significantly enhance the security and reliability of your Contact Us page. It's essential to keep your website safe from malicious activity and ensure a positive user experience. I believe your users will appreciate the additional security measures that has been implemented.

How do you set it up?

Follow these few simple steps and you will set it up in no time!

• Open the app dashboard
• Go to the Settings tab 
• Click on the Customize settings accordion
• Select Fields 
• Check the menu at the right side, at the bottom as shown below (or left side at the bottom, in case of a smaller screen). 
• Select the Captcha version of your preference, and you are all set!

We are pleased to report that we have migrated our Contact us app to GA4!

What are you getting from this feature?

Better preview of user behavior

Google Analytics 4 can be useful for your Contact Us page in several ways. Firstly, by using GA4, you can track the performance of your Contact Us page and see how visitors are interacting with it. You can gain insights into how many visitors are reaching the page, where they are coming from, and what actions they are taking on the page, such as filling out a form or clicking on a link.

Secondly, GA4's event-based data model can help you understand how visitors are engaging with your Contact Us page beyond just page views. You can set up specific events to track user behavior on the page, such as clicks on the Submit button or the time spent on the page, and use that information to optimize the page's performance and user experience.

Thirdly, GA4's machine learning capabilities can help you gain insights into user behavior patterns and make data-driven decisions to improve the Contact Us page's performance. For example, GA4 can help you identify which elements of the page are most engaging to visitors, which elements are causing visitors to leave the page, and which visitors are most likely to convert.

How do you customize your GA4 settings?

• Open the app dashboard
• Go to the Settings tab 
• Go to Advanced settings, as shown below
• Select the Advanced tab 
• Enter Google analytics tracking ID and Google analytics 4 Measurement ID and you are all set!

Hello there!

We are happy to let you know that from now on, you will be able to export your responses according to the time period you define.

Just go to the submissions page and select the time period you want, click "Export" and that's it!

Hi there! There is another improvement you can make use of, while using our Contact us qpp!

• In the admin email section/ email settings, the text editor has now the font size feature. Therefore, merchants can now customize the font size as well while editing the email content to be sent to customers.

We are happy to let you know that now you can disable the autoresponder, so you customers

will not receive an empty email in case you do not want them to receive it.

You can access it by entering email settings, and the first section you will see is the autoresponder checkbox.

Have a great weekend!