App Status

  Admin  Servers  StorageUpcoming Issues No upcoming issues. On-going IssuesPast IssuesJun 6, 2022VolumeBoost Application UpgradeResolved: On Jun 6, 2022 [6:00 AM EST] to Jun 6, 2022 [7:00 AM EST], our application is scheduled for new updates. Some users might not be able access the application during the maintenance window.Mar 23, 2022Post Purchase Survey Application UpgradeResolved: On Mar 23, 2022 [3:30 AM EST] to Mar 23, 2022 [5:30 AM EST], our application is scheduled for new updates. Some users might not be able access the application during the maintenance window.Mar 15, 2022Hulk Product Product Options Server OutageResolved: On Mar 15, 2022 [2:00 PM EST] to Mar 15, 2022 [2:20 PM EST], our application is scheduled for new updates. Some users might not be able access the application during the maintenance window.Feb 28, 2022ReOrder Master - Repeat Orders Application UpgradeResolved: On Feb 28, 2022 [1:30 AM EST] to Feb 28, 2022 [4:30 AM EST], our application is scheduled for new updates. Some users might not be able access the application during the maintenance window.Feb 24, 2022Age Verification 18+ Popup Application Upgrade Resolved: On Feb 24, 2022 [1:30 AM EST] to Feb 24, 2022 [4:30 AM EST], our application is scheduled for new updates. Some users might not be able access the application during the maintenance window.Sept 8, 2021VolumeBoost application Application UpgradeResolved: On Sept 8, 2021 [2:00 AM EST] to Sept 8, 2021 [2:30 AM EST], our application is scheduled for new updates. Some users might not be able access the application during the maintenance window.Sept 8, 2021Hulk Product Options application Application UpgradeResolved: On Sept 8, 2021 [1:30 AM EST] to Sept 8, 2021 [2:00 AM EST], our application is scheduled for new updates. Some users might not be able access the application during the maintenance window.Aug 3, 2021VolumeBoost application Server MaintenanceResolved: On Aug 3, 2021 [3:00 AM EST] to Aug 3, 2021 [3:30 AM EST], our application is scheduled for server security maintenance and updates. Some users might not be able access the application during the maintenance window.July 15, 2021Advanced Wishlist application Server MaintenanceResolved: On July 15, 2021 [5:00 AM EST] to July 15, 2021 [5:30 AM EST], our application is scheduled for server security maintenance and updates. Some users might not be able access the application during the maintenance window.July 7, 2021Order Status Tracker application Server MaintenanceResolved: On July 7, 2021 [2:30 AM EST] to July 7, 2021 [3:15 AM EST], our application is scheduled for server security maintenance and updates. Some users might not be able access the application during the maintenance window.July 5, 2021Order Status Tracker application Server MaintenanceResolved: On July 5, 2021 [12:30 AM EST] to July 5, 2021 [1:00 AM EST], our application is scheduled for server security maintenance and updates. Some users might not be able access the application during the maintenance window.May 24, 2021Infinite Product Options application Server MaintenanceResolved: On May 24, 2021 [2:00 AM EST] to May 24, 2021 [3:00 AM EST], our application is scheduled for server security maintenance and updates. Some users might not be able access the application during the maintenance window.May 18, 2021SalesPop application Server MaintenanceResolved: On May 18, 2021 [1:30 AM EST] to May 18, 2021 [3:30 AM EST], our application is scheduled for server security maintenance and updates. Some users might not be able access the application during the maintenance window.May 12, 2021VolumeBoost application Server MaintenanceResolved: On May 12, 2021 [2:00 AM EST] to May 12, 2021 [3:00 AM EST], our application is scheduled for server security maintenance and updates. Some users might not be able access the application during the maintenance window.April 21, 2021Advanced Wishlist application Server MaintenanceResolved: On Apr 21, 2021 [2:00 AM EST] to Apr 21, 2021 [3:00 AM EST], our application is scheduled for server security maintenance and updates. Some users might not be able access the application during the maintenance window.April 15, 2021SalesPop application Server MaintenanceResolved: On Apr 15, 2021 [1:30 AM EST] to Apr 15, 2021 [03:30 AM EST], our application is scheduled for server security maintenance and updates. Some users might not be able access the application during the maintenance window.April 13, 2021VolumeBoost application Speed ImprovementsResolved: On Apr 13, 2021 [2:00 AM EST] to Apr 13, 2021 [03:00 AM EST], our application is scheduled for Speed Improvement updates. Some users might not be able access the application during the maintenance window. April 07, 2021Infinite Product Options application Server MaintenanceResolved: On Apr 07, 2021 [2:00 AM EST] to Apr 07, 2021 [03:00 AM EST], our application is scheduled for design and server security updates. Users will not be able access the application during the maintenance window. Jan 22, 2021VolumeBoost (aka Volume & Tiered Discounts) application Server MaintenanceResolved: On Jan 22, 2021 [5:30 AM EST] to Jan 22, 2021 [06:30 AM EST], our application is scheduled for design and server security updates. Users will not be able access the application during the maintenance window. Nov 26, 2020VolumeBoost (aka Volume & Tiered Discounts) application Server MaintenanceResolved: On  Nov 26, 2020 [12:30 AM EST] to Nov 26, 2020 [01:30 AM EST], our applications servers are scheduled for security update. Users will not be able access the application during the maintenance window. Nov 25, 2020Product Reviews application Server MaintenanceResolved: On  Nov 25, 2020 [4:45 AM EST] to Nov 25, 2020 [05:00 AM EST], our applications servers are scheduled for security update. Users will not be able access the application during the maintenance window. Nov 25, 2020Mobile App Builder application Server MaintenanceResolved: On  Nov 25, 2020 [4:30 AM EST] to Nov 25, 2020 [04:45 AM EST], our applications servers are scheduled for security update. Users will not be able access the application during the maintenance window. Nov 18, 2020Metafield Master application Server MaintenanceResolved: On  Nov 18, 2020 [2:00 AM EST] to Nov 18, 2020 [03:00 AM EST], our applications servers are scheduled for security update. Users will not be able access the application during the maintenance window. Nov 18, 2020SalesPop application Server MaintenanceResolved: On  Nov 18, 2020 [1:00 AM EST] to Nov 18, 2020 [01:30 AM EST], our applications servers are scheduled for security update. Users will not be able access the application during the maintenance window. Nov 18, 2020ReOrder application Server MaintenanceResolved: On  Nov 18, 2020 [12:30 AM EST] to Nov 18, 2020 [01:00 AM EST], our applications servers are scheduled for security update. Users will not be able access the application during the maintenance window. Nov 17, 2020Order Status Tracker application Server MaintenanceResolved: On  Nov 17, 2020 [12:30 AM EST] to Nov 17, 2020 [01:30 AM EST], our applications servers are scheduled for security update. Users will not be able access the application during the maintenance window. Nov 09, 2020Product Reviews application new update roll-out. Resolved: On  Nov 09, 2020 [01:30 AM EST] to Nov 09, 2020 [02:30 AM EST], our application was scheduled for version and new features update. Users will not be able access the application during the maintenance window. Nov 06, 2020Free Trust Badge Master application Server MaintenanceResolved: On  Nov 06, 2020 [04:30 AM EST] to Nov 06, 2020 [06:30 AM EST], our applications servers are scheduled for security update. Users will not be able access the application during the maintenance window. Oct 27, 2020Infinite Product Options application Server MaintenanceResolved: On Oct 27, 2020 [04:30 AM EST] to Oct 27, 2020 [06:30 AM EST], our applications servers are scheduled for security update. Users will not be able access the application during maintenance window. Oct 20, 2020VolumeBoost (aka Volume & Tiered Discounts) and Simple Contact Us Form applications Server MaintenanceResolved: On Oct 20, 2020 [01:45 AM EST] to Oct 20, 2020 [04:00 AM EST], our applications servers are scheduled for security update. Users will not be able access the application during maintenance window. Oct 19, 2020Post Purchase Survey Security Update Resolved: On Oct 19, 2020 [05:00 AM EST] to Oct 19, 2020 [07:00 AM EST], our application servers are scheduled for security update. Users will not be able access the application during maintenance window. Oct 19, 2020Age Verification, Badge Master and Sales Pop applications Sercurity Updates.Resolved: On Oct 19, 2020 [02:00 AM EST] to Oct 29, 2020 [04:00 AM EST], our applications are scheduled for security update. Users will not be able access the application during maintenance window. Oct 13, 2020GDPR + CCPA Cookie Bar App Update Resolved: On Oct 13, 2020 [06:30 AM EST] to June 29, 2020 [07:00 AM EST], update of our application is rolled out with new features. There might be a downtime for 45 mins where users will unable to access the application. June 25, 2020Simple Contact Us Form Server Maintenance Resolved: On June 29, 2020 [06:30 AM EST] to June 29, 2020 [07:00 AM EST], our application servers are scheduled for maintenance. Users will not be able access the application during maintenance. June 25, 2020VolumeBoost (aka Volume & Tiered Discounts) Server Maintenance Resolved: On July 2, 2020 [07:30 AM EST] to July 2, 2020 [09:30 AM EST], our application servers are scheduled for maintenance. Users will not be able access the application during maintenance.June 23, 2020Infnite Product Options has stopped functioningResolved: From Jun 22, 2020 [06:15 PM EST] to June 23, 2020 [10:45 PM EST], Users are unable to access the application from the Shopify back-end and also no customers were able to place the orders on Shopify store.Mar 27,2020Order Status Tracker has stopped functioningResolved: From Mar 27,2020 [1:30 AM EST] to Mar 27, 2020 [07:30 AM EST], Users are unable to access the application from the Shopify back-end and customers are unable track their orders on Storefront. Our developers are working on it and will resolve the issue ASAP.Feb 20,2020Emails are not delivered due to a change in eMail Service policy.Resolved: From Feb 19,2020 [11:00 AM EST] to Feb 21, 2020 [03:00 PM EST], No activity emails are being delivered to Merchants and respective store's customers due to a change in policy. Our developers has implement the changes. This incident is now resolved.Jan 26,2020Our Product Reviews application is experiencing issue with Shopify App BridgeResolved: From Jan 26,2020 [09:30 AM EST] to Jan 29, 2020 [01:45 PM EST], Product Reviews application is experiencing issue with Shopify App Bridge and it is been looked after by our app developers and Shopify app support team. This incident is now resolved.Dec 8,2019Some of our apps were experiencing a server down timeResolved: From Dec 08,2019 [10:00 PM EST] to Dec 09,2019 [07:00 AM EST], Infinite Product Options & VolumeBoost (aka Volume & Tiered Discounts) apps experienced a downtime of our server. This incident is now resolved.